Payment Policy
This Payment Policy explains the payment methods accepted, payment processing procedures, verification measures, refunds, and other payment-related information for purchases made through this website.
Accepted Payment Methods
We currently accept the following payment methods for orders placed on our website:
- PayPal
- Venmo
Available payment methods are displayed during checkout and may be updated from time to time.
Currency
All prices and transactions on this website are processed in United States Dollars (USD).
If your financial institution uses a different currency, any currency conversion will be handled according to your payment provider's policies.
Payment Authorization
By placing an order, you authorize Wovencaps to charge the selected payment method for the total purchase amount, including any applicable taxes and shipping charges.
All payments are subject to authorization, verification, and approval by the payment provider before an order can be processed.
Payment Security
Payments are processed through secure third-party payment providers.
For your protection, we do not store complete payment information on our servers. Payment details are handled in accordance with the security practices of the payment provider.
Order Verification
To help protect both our customers and our business, certain orders may require additional verification before processing.
Verification may include payment confirmation, billing information verification, or additional information requested to help prevent fraudulent transactions.
If verification cannot be completed, your order may be delayed or cancelled.
Failed or Declined Payments
A payment may be declined for various reasons, including but not limited to:
- Insufficient funds.
- Incorrect payment information.
- Payment provider restrictions.
- Authorization or security checks.
If your payment is declined, please verify your payment information or contact your payment provider for further assistance before attempting your purchase again.
Taxes
Applicable taxes are collected where required by law. Any taxes due will be calculated and displayed during checkout before your order is completed.
Refunds
Approved refunds are issued to the original payment method used for the purchase.
Refund eligibility is determined in accordance with our Return & Refund Policy.
Once an approved return has been inspected, refunds are generally processed within 10 business days. Your payment provider may require additional time before the funds appear in your account.
Fraud Prevention
To help maintain a secure shopping environment, orders may be reviewed when unusual activity or potential fraud is detected.
Where reasonably necessary, we may place an order on hold, request additional verification, or cancel an order if the required verification cannot be completed.
Contact Information
Business Name: Wovencaps
Business Address: 4944 Turnberry Ln, Columbus Georgia 31909, United States
Email: support@ovencaps.shop
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT-05:00) Eastern Time (US & Canada)
Email Support Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT-05:00) Eastern Time (US & Canada)
Live Chat: Available 24 hours a day, 7 days a week
Email Response Time: Within 24–48 business hours
For additional information, please visit our Contact Us page. You can also review our Return & Refund Policy, Privacy Policy, Terms of Service, and FAQs for additional information.