Legal notice

Store Operator

Wovencaps

4944 Turnberry Ln
Columbus, Georgia 31909
United States

Email: support@wovencaps.shop

Website: wovencaps.shop

Customer Service

Preferred contact method: Email

Monday-Friday
9:00 AM-4:00 PM
GMT-05:00

Live chat support is available during business hours.

Email inquiries are normally answered within 24 hours during business days.

Website Platform

The Wovencaps online store operates using Shopify ecommerce technology.

Currency

Wovencaps operates in United States Dollars (USD).

Payment Information

Orders are completed through Shopify checkout.

PayPal is an available payment method.

Additional payment options may be displayed through checkout when available for the transaction.

Taxes

Any applicable tax is calculated and displayed during checkout.

Products

Wovencaps sells headwear through its online store, including products shown in the current hats and baseball-caps collections.

Product titles, descriptions, images, options, prices, and availability are displayed on the applicable product pages.

Colors and visual appearance may vary depending on screen and device settings.

Shipping

Wovencaps currently ships within the United States.

Standard Shipping costs $5.00 USD for qualifying orders below $150.00 USD.

Orders of $150.00 USD or more qualify for Free Standard Shipping.

Normal processing is approximately 1-2 business days.

Estimated transit is approximately 4-6 business days.

The typical total estimated delivery timeframe is approximately 5-8 business days.

The daily order cutoff is 12:00 PM GMT-05:00.

Delivery timeframes are estimates and are not guaranteed arrival dates.

Tracking

Tracking information is provided after shipment when available.

Customers can review available shipment information through the Track Order page.

Returns and Refunds

Eligible return requests must be submitted within 35 calendar days from delivery of the item.

Non-defective and buyer-remorse returns are returned by mail at the customer's expense.

If Wovencaps confirms a damaged, defective, or incorrect item and requires it to be returned, Wovencaps provides a prepaid return label electronically and covers the return-shipping cost.

The restocking fee for eligible returns is 0%.

Wovencaps does not accept exchanges.

Approved refunds are processed within 7 business days after an eligible return is received and inspected and are issued to the original payment method.

Return Address

The business address shown in this Legal Notice should not automatically be used as the return destination.

Customers must contact Wovencaps first and follow the return instructions provided for the applicable order.

Website Content

Wovencaps attempts to keep customer-facing website information current and accurate.

Obvious errors may be corrected when identified.

Intellectual Property

Original Wovencaps branding, website content, and design elements may not be copied, reproduced, or used in a misleading or unauthorized manner.

Any third-party names, marks, images, or other intellectual property remain the property of their respective owners.

Third-Party Services and Links

The website may use or link to third-party services supporting ecommerce, checkout, payment processing, shipment tracking, or other store functions.

Independent third-party services may operate under their own terms and policies.

Website Availability

Website services may occasionally be unavailable due to maintenance, technical problems, service-provider interruptions, security requirements, or other operational circumstances.