Monday-Friday.
WOVENCAPS / SHIPPING POLICY
From our store
From our store
to your door.
Wovencaps ships within the United States with clear processing, delivery, tracking, and support information.
Shop All →After shipment.
Processing + transit.
Qualifying U.S. orders.
HOW SHIPPING WORKS
Clear timing.
Clear timing.
Clear charges.
Orders are placed in United States Dollars (USD) through the Wovencaps online store.
Normal processing takes 1-2 business days, Monday-Friday.
A tracking number is provided after shipment when tracking information becomes available.
Estimated transit after shipment is approximately 4-6 business days.
FULL POLICY
Shipping information
Shipping information
before you order.
United States only
Wovencaps currently ships to delivery addresses within the United States.
USD
Product prices, shipping charges, and applicable order totals are displayed in United States Dollars (USD).
$5.00 USD
Standard Shipping costs $5.00 USD for orders below $150.00 USD.
$150.00 USD+
Orders of $150.00 USD or more qualify for Free Standard Shipping.
1-2 business days
Orders are normally processed within 1-2 business days. Business days are Monday-Friday.
12:00 PM GMT-05:00
Orders placed after the daily cutoff may begin processing on the next business day.
4-6 business days
Estimated transit after shipment is approximately 4-6 business days.
5-8 business days
The typical total estimated delivery timeframe is approximately 5-8 business days, including processing and transit.
DELIVERY ESTIMATES
Dates shown at checkout are estimates.
Shopify may display an estimated delivery date or range during checkout. Delivery estimates are not guaranteed arrival dates and may be affected by carrier conditions, weather, address issues, holidays, or other circumstances outside normal processing.
Tracking number provided
Tracking information is provided after shipment when available. Customers can review available tracking information through the Wovencaps tracking page.
Track Order →Check your address before ordering
Customers are responsible for providing a complete and accurate delivery address. Contact Wovencaps as soon as possible if an address correction is needed. Changes cannot be guaranteed after fulfillment or shipment begins.
Tracking not updated?
Tracking systems may need time after shipment before the first carrier scan or movement appears. If tracking remains unchanged for an unusual period, contact us with your order number.
Package not located?
Review the delivery address and tracking information, check around the delivery location, and ask others at the address who may have accepted the package. If it still cannot be located, contact Wovencaps.
DAMAGED / DEFECTIVE / INCORRECT
If something
If something
arrives wrong.
Contact Wovencaps before returning the item. Include your order number, a description of the issue, and photographs when useful.
If Wovencaps confirms the issue and requires the item to be returned, Wovencaps will provide a prepaid return label electronically and pay the return-shipping cost.
Contact Us →
NON-DEFECTIVE RETURNS
Customer pays return shipping
For an eligible preference, buyer-remorse, style, or other non-defective return, the customer arranges and pays return shipping by mail after contacting Wovencaps for return instructions.
Return & Refund Policy →24-hour request window
Cancellation requests should be submitted within 24 hours of placing the order. Cancellation cannot be guaranteed after fulfillment or shipment begins.
Shown at checkout when applicable
Any applicable tax is calculated and displayed during checkout. If no tax is applicable or being collected for a particular transaction, no separate tax charge will appear.
Contact us first
The Wovencaps business address should not automatically be used as the return destination. Contact Wovencaps first and follow the return instructions provided for your order.
WOVENCAPS / CUSTOMER SERVICE
Need shipping help?
Email is our preferred contact method. Live chat is available during business hours.
BUSINESS INFORMATION
Wovencaps
4944 Turnberry Ln
Columbus, Georgia 31909
United States