These Terms of Service govern access to and use of the Wovencaps website and purchases made through the Wovencaps online store.
By using the website or submitting an order, you agree to use the store in accordance with these Terms and applicable law.
Store Information
Wovencaps is an online headwear store serving customers within the United States.
The current catalog includes hats, baseball caps, snapback styles, adjustable caps, and other headwear shown on the website.
Website Use
You may use the Wovencaps website for lawful personal shopping and related customer-service purposes.
You may not use the website in a manner that interferes with its operation, security, availability, or the rights of other users.
Product Information
Wovencaps aims to display current product titles, descriptions, images, options, pricing, and availability accurately.
Product appearance, including color, may vary depending on the customer's screen, device, and display settings.
Product Availability
Products and options are subject to availability.
An item displayed on the website may become unavailable before an order is completed.
Pricing and Currency
Wovencaps operates in United States Dollars (USD).
The applicable product price is displayed before checkout and is included in the final order total.
Taxes
Any applicable tax is calculated and displayed during checkout.
Payments
Orders are completed through Shopify checkout.
PayPal is an available payment method.
Additional payment options may be shown during checkout depending on availability for the transaction.
The methods displayed during checkout are the available payment methods for that checkout session.
Payment Authorization
Orders may be subject to payment authorization or verification by the applicable payment provider.
If payment cannot be successfully authorized or completed, the order may not proceed.
Order Information
Customers are responsible for providing complete and accurate information when submitting an order, including contact, billing, and shipping information.
Order Acceptance
Submission of an order does not necessarily mean that the order has completed all processing steps.
An order may require successful payment processing and fulfillment review before shipment.
Shipping Area
Wovencaps currently ships within the United States.
Shipping Charges
Standard Shipping costs $5.00 USD for qualifying orders below $150.00 USD.
Orders of $150.00 USD or more qualify for Free Standard Shipping.
Shipping Timing
Normal order processing takes approximately 1-2 business days, Monday-Friday.
The daily order cutoff is 12:00 PM GMT-05:00.
Estimated transit after shipment is approximately 4-6 business days.
The typical total estimated delivery timeframe is approximately 5-8 business days.
Delivery timeframes are estimates and are not guaranteed arrival dates.
Tracking
Tracking information is provided after shipment when it becomes available.
Customers may review available shipment information through the Wovencaps tracking page.
Shipping Address
Customers are responsible for entering a complete and accurate delivery address.
Address changes cannot be guaranteed after fulfillment or shipment begins.
Order Cancellations
Cancellation requests should be submitted within 24 hours of placing an order.
Cancellation cannot be guaranteed after fulfillment or shipment has begun.
Returns
Eligible return requests must be submitted within 35 calendar days from delivery of the item.
Customers must contact Wovencaps before mailing a return.
Non-Defective and Buyer-Remorse Returns
For an eligible non-defective, preference, style, color, or buyer-remorse return, the customer arranges and pays for return shipping by mail.
Wovencaps does not provide a prepaid return label for normal buyer-remorse returns.
Damaged, Defective, or Incorrect Items
If an item arrives damaged, defective, or incorrect, contact Wovencaps before returning it.
Wovencaps may request the order number, a description of the issue, and photographs when useful.
If Wovencaps confirms the issue and requires the item to be returned, Wovencaps provides a prepaid return shipping label electronically and covers the return-shipping cost.
Restocking Fee
Eligible returns are subject to a 0% restocking fee.
Exchanges
Wovencaps does not accept exchanges.
Customers who want another available item or option should complete the applicable return process and place a separate order.
Refunds
If an eligible return is approved after receipt and inspection, Wovencaps processes the applicable refund within 7 business days.
Approved refunds are issued to the original payment method.
The applicable payment provider may require additional time before the refunded amount appears in the customer's account.
Return Address
The Wovencaps business address should not automatically be used as the return destination.
Customers must contact Wovencaps first and follow the return instructions provided for the applicable order.
Website Availability
Wovencaps may update, maintain, temporarily interrupt, modify, or discontinue parts of the website when reasonably necessary for store operation, maintenance, security, or business purposes.
Website Accuracy
Wovencaps attempts to keep website information current and accurate.
If an obvious error is identified in product, pricing, policy, or website information, Wovencaps may correct the information.
Third-Party Services
The store may rely on third-party services such as Shopify, payment providers, shipping-related services, and tracking services to operate parts of the customer experience.
These services may have their own terms or policies.
Third-Party Links
The website may contain links to independent third-party websites or services.
Wovencaps is not responsible for the content, availability, or independent practices of third-party websites.
Intellectual Property
Website content belonging to Wovencaps, including store branding, original website design elements, and original written content, may not be copied or used in a misleading or unauthorized manner.
Third-party trademarks and other third-party intellectual property remain the property of their respective owners.
Prohibited Uses
Customers may not use the website to engage in unlawful activity, attempt unauthorized access, interfere with website security, submit malicious code, misuse checkout functionality, or engage in fraudulent transactions.
Fraud and Misuse
Orders or website activity involving suspected fraud, unauthorized payment activity, abuse, or security concerns may be reviewed and appropriate action may be taken.
Limitation of Website Availability
Internet services and ecommerce systems can occasionally experience interruption, delay, or technical errors.
Wovencaps does not guarantee uninterrupted availability of every website function at all times.
Privacy
Information handling is described in the Wovencaps Privacy Policy.
Related Policies
Customers should also review:
Changes to These Terms
Wovencaps may update these Terms of Service when store practices, website functionality, or applicable requirements change.
The current version will be published on this page.
Severability
If a provision of these Terms is determined to be unenforceable under applicable law, the remaining provisions remain effective to the extent permitted.
No Waiver
A delay in exercising a right under these Terms does not necessarily constitute a waiver of that right.
Applicable Law
These Terms are subject to applicable laws and mandatory consumer protections.
Nothing in these Terms is intended to remove rights that cannot legally be excluded or limited.
Contact Information
Email: support@wovencaps.shop
Wovencaps
4944 Turnberry Ln
Columbus, Georgia 31909
United States
Last updated: September 24, 2026